---
title: Can I reject the product upon delivery if I'm not satisfied with it?
description: Not satisfied with your delivery? JIJI.SG's Right to Reject policy lets you reject unsuitable items on the spot, free of extra charges.
---
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8 September 2026
# Can I reject the product upon delivery if I'm not satisfied with it?
All qualifying purchases you make on JIJI.SG are protected by our "Right to Reject" policy. When products are delivered to you, you are entitled to reject any products during delivery that are not up to your expectations, without incurring restocking or delivery charges.
Envision stepping into a virtual showroom where you can experience firsthand the product you intend to buy. We're providing you with an identical experience, but instead of you coming to us, we're delivering the product right to your doorstep!
This service is available exclusively for deliveries made by JIJI.SG only. You may reject items without charge at the point of delivery. After-which, if you decide to return your products after the delivery team has left, it will be processed as a return/refund request.
For more details about our Return and Refund policy, click **[here](https://jiji.sg/faqs/return-exchange/what-is-your-return-and-refund-policy.html)**.
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#### About JIJI.SG
At JIJI.SG, we believe that creating a beautiful, functional home shouldn't come at a high price. That's why we're focused on delivering affordable, practical, and thoughtfully designed furniture and lifestyle products — all with just a few clicks.
No showroom, no extra costs — just great value delivered straight to you!
Contact Us
Hotline (9am-5pm, Weekdays) [6747-4789](tel:6747-4789)
 [WhatsApp Us (9am - 5pm, Weekdays)](https://wa.me/6589253725)
[General Enquires: hello@jiji.sg](mailto:hello@jiji.sg) | Mon - Fri (9am-5pm)
Company
- [Contact us](https://jiji.sg/contact-us)
- [100 Days Return](https://jiji.sg/faqs/return-exchange/what-is-your-return-and-refund-policy.html)
- [Help Centre FAQs](https://hub.jiji.sg/?hsLang=en-sg)
Orders
- [My account](https://jiji.sg/my-account)
- [Shipping & Delivery](https://jiji.sg/faqs/delivery.html)
- [Return & Exchange](https://jiji.sg/faqs/return-exchange.html)
About JIJI.SG
At JIJI.SG, we believe that creating a beautiful, functional home shouldn't come at a high price. That's why we're focused on delivering affordable, practical, and thoughtfully designed furniture and lifestyle products — all with just a few clicks.
No showroom, no extra costs — just great value delivered straight to you!
