---
title: What is your Return and Refund Policy?
description: JIJI.SG offers a 100-day return policy — if your item qualifies for return, it also qualifies for a refund. Learn how the process works.
---
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1. [JIJI.SG Support Hub](https://hub.jiji.sg/?hsLang=en-sg)
2. [Return & Exchange](https://hub.jiji.sg/return-exchange?hsLang=en-sg)
7 September 2026
# What is your Return and Refund Policy?
We have a **100-days Return Policy** if you are dissatisfied with your purchase. If you are qualified to return a product, you are likewise qualified for a refund too. Please click **[here](https://jiji.sg/faqs/return-exchange/when-can-i-expect-to-receive-my-refund-and-what-is-the-process-for-getting-it.html)** to read about how you may be refunded.
Request for returns should be made to us within **100 days** from the delivery date for a refund. The refund amount will exclude any delivery, assembly, delivery timing, delivery location and/or staircase delivery fees paid when the original order was made. For more details of such charges, please click **[here](https://jiji.sg/faqs/return-exchange/what-are-the-charges-when-i-return-my-products.html).**
**All products qualify for a return except for the following:**
• "As-Is" or "Final Sale" or "Clearance/1 SET Offer" items
• Damaged items resulting from misuse, abuse, normal wear & tear
• MADE-TO-ORDER/Customised products
• Products that require on-site assembly
• Modular Wardrobes
• Bedroom sets
• Products that have been removed from their original packaging, used, stained, torn, washed, discoloured, dented, damaged and/or with traces of fragrance or odours
• Items marked as **Non-Applicable** for the return policy
Products should be **unused, undamaged, in a resalable condition**. JIJI Pte. Ltd. has the full discretion to decide whether any item is in a condition suitable for return and reserves the right to reject any returns if they are deemed unfit for return.
The date and time of the pickup of the item you wish to return will be allocated to you, subject to the availability of our logistic resources. Unless prior arrangements have been made with JIJI Pte. Ltd, requests for returns made directly at our warehouse will not be entertained.
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#### About JIJI.SG
At JIJI.SG, we believe that creating a beautiful, functional home shouldn't come at a high price. That's why we're focused on delivering affordable, practical, and thoughtfully designed furniture and lifestyle products — all with just a few clicks.
No showroom, no extra costs — just great value delivered straight to you!
Contact Us
Hotline (9am-5pm, Weekdays) [6747-4789](tel:6747-4789)
 [WhatsApp Us (9am - 5pm, Weekdays)](https://wa.me/6589253725)
[General Enquires: hello@jiji.sg](mailto:hello@jiji.sg) | Mon - Fri (9am-5pm)
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- [Contact us](https://jiji.sg/contact-us)
- [100 Days Return](https://jiji.sg/faqs/return-exchange/what-is-your-return-and-refund-policy.html)
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Orders
- [My account](https://jiji.sg/my-account)
- [Shipping & Delivery](https://jiji.sg/faqs/delivery.html)
- [Return & Exchange](https://jiji.sg/faqs/return-exchange.html)
About JIJI.SG
At JIJI.SG, we believe that creating a beautiful, functional home shouldn't come at a high price. That's why we're focused on delivering affordable, practical, and thoughtfully designed furniture and lifestyle products — all with just a few clicks.
No showroom, no extra costs — just great value delivered straight to you!
